PRIVACY POLICY
1. INFORMATION
Through this notice, we inform users of the website calvagni.com of the following: the owner and operator of the website is CAROLINA CALVAGNI S.L. (“Calvagni,” “we,” or “the Company”), the entity responsible for operating the online store, with a distribution center and shipping operations in Miami, Florida, United States.
Contact: hello@calvagni.com
2. USER ACCEPTANCE
The user of the website fully and unconditionally accepts the provisions included in this notice, as published by Calvagni, from the moment they access the website.
Calvagni reserves the right to update or remove the content of this website, as well as to limit or prevent access to it, temporarily or permanently, without prior notice.
The website is informational and commercial in nature, except for sections that require the user to register or make a purchase.
3. TERMS OF USE
The website calvagni.com may be visited freely, and the user agrees to use its content and services in accordance with applicable law, ethical standards, good conduct, and this notice. The user must refrain from using the website for illegal or prohibited purposes, or purposes that are harmful to the rights and interests of third parties.
4. DISCLAIMER OF LIABILITY
Calvagni is not responsible for errors or omissions in the content of this website, nor for damages arising from the use of the site or from any action taken based on the information provided on it.
Calvagni does not guarantee the absence of viruses or other harmful elements that may cause damage or alterations to the user’s computer system, electronic documents, or files, and will not be liable for any damage such elements may cause to the user or third parties.
5. INTELLECTUAL AND INDUSTRIAL PROPERTY
All intellectual and industrial property rights regarding the website calvagni.com and its content (text, images, designs, creative works, software, and source code) belong to Calvagni. All trade names, trademarks, or distinctive signs included on this website are protected by law, and any reproduction, distribution, public communication, or transformation, in whole or in part, without the express authorization of Calvagni, is strictly prohibited.
PRIVACY POLICY AND DATA PROTECTION
Calvagni respects the privacy of users and visitors to this website, and processes personal data in accordance with applicable data protection and consumer privacy legislation in the United States, as well as the regulations in force in the Latin American countries where we provide shipping services, where applicable.
6.1. Data We Collect
We may collect the following personal data when a user browses the site, registers, makes a purchase, or contacts us:
Name, surname, and contact details (email, phone number).
Shipping and billing address.
Payment information (processed securely by our payment providers; Calvagni does not store full card details).
Order history and purchase preferences.
Browsing data collected through cookies and similar technologies (see Section 8).
6.2. Purpose of Processing
The personal data collected is used exclusively to:
Process and manage orders, payments, shipments, and returns.
Provide customer service and support.
Comply with legal, customs, and tax obligations applicable to international shipments (including the information necessary for customs clearance at destination).
Send commercial communications, updates, and promotions, only when the user has given their consent (for example, by subscribing to our newsletter).
Improve the browsing experience and the functioning of the website.
Calvagni will not use the user’s personal data for purposes other than those mentioned here, unless the user is informed in advance and given the opportunity to object to such use.
6.3. Sharing Data with Third Parties
Calvagni does not sell or transfer users’ personal data to third parties without their consent, except in the following cases:
– Payment processors: to offer the payment methods available on the site (for example, Stripe), during the purchase process we may transmit to the payment processor the personal data necessary (including information included in the contact form and order details), so that this provider can process the transaction and assess the user’s eligibility for its payment methods. The processing of this data by Stripe is governed by its own privacy policy.
– Couriers and customs agents: to manage international shipping, we may share contact details, address, and order information with international couriers (DHL or others) and customs authorities, to the extent necessary for the clearance and delivery of the product in the destination country.
– Technology service providers: such as web analytics tools (see Section 8) and e-commerce platforms, under confidentiality agreements.
– Legal compliance: when required by law, court order, or competent authority.
6.4. User Rights
Users may exercise their rights of access, rectification, deletion, and objection to the processing of their personal data by sending a written request to hello@calvagni.com.
Calvagni will respond to requests within a reasonable timeframe, in accordance with the applicable law in each jurisdiction.
6.5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this policy, as well as to comply with applicable legal, accounting, tax, and customs obligations (including, among others, documentation of international transactions).
6.6. International Data Transfers
Since Calvagni operates and ships its orders from the United States to various countries in Latin America, the user’s personal data may be transferred and processed in the United States and in the destination country of the shipment, to the extent necessary for order management, customs clearance, and delivery. By using this website and making a purchase, the user consents to such international data transfer.
7. THIRD-PARTY LINKS
Calvagni assumes no responsibility for the content, information, or services offered on third-party sites linked from our website, which are provided for informational purposes only.
Users should read and, where applicable, accept the terms of use and privacy policies established on the linked websites.
8. COOKIE POLICY
Calvagni uses its own and third-party cookies to improve the browsing experience, analyze website usage, and, where applicable, personalize content and advertising.
8.1. What Are Cookies?
Cookies are small text files that websites use to make the user experience more efficient and to collect statistical information about how the site is used.
8.2. Cookies We Use
Among others, we use analytics cookies installed by Google Analytics, a service provided by Google LLC, located at 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States (“Google”). These cookies (including _ga, _gid, _gat, and similar) allow us to anonymously analyze how users use the website.
The information generated by these cookies (including the user’s IP address) will be transmitted to and stored by Google on its servers in the United States. Google will use this information on Calvagni’s behalf for the purpose of analyzing website usage and generating statistical reports on site activity (for example, the origin of visits or the most popular sections). Google may transfer this information to third parties where required by law, or where such third parties process the information on Google’s behalf. Google will not associate the user’s IP address with any other data it holds.
8.3. Managing Cookies
Users may at any time change, withdraw, or manage their consent regarding the use of cookies through their browser settings. Below is information on the main browsers:
Chrome | Edge / Explorer | Firefox | Safari | Safari for iOS | Opera
If a user wishes to prevent tracking by Google Analytics, they may install the following browser add-on: Google Analytics Opt-out Browser Add-on.
Continued use of the website without disabling cookies constitutes acceptance of their use in accordance with this policy.
9. GOVERNING LAW AND JURISDICTION
The use of this website and the purchase agreements entered into through it shall be governed by the federal laws of the United States of America and, where applicable, by the laws of the State of Florida, without prejudice to any mandatory consumer protection rights the user may have under the laws of their country of residence or destination of shipment.
Any dispute arising in connection with the use of the website or such agreements shall be submitted, to the extent permitted by applicable law, to the competent courts of the State of Florida, United States, without prejudice to the consumer’s right to bring proceedings before the courts of their country of residence, where local law so provides.
10. CONTACT
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at: hello@calvagni.com
